About Whre.com

FAQ - Frequently Asked Questions


What is Whre.com?

How do I use Whre.com to search for products?

Do I purchase products directly from Whre.com?

The merchant does not ship to my location, what should I do?

Is there any hidden charges to use our service? How does Whre.com make money?

Does this mean the affiliated merchants will rank higher?

Why are there price discrepancies showing on Whre.com versus the merchant’s website?

How is Whre.com different from other price comparison websites?

Where do I report bugs, broken links, and other technical problems?



What is Whre.com?

Whre.com is a global price comparison shopping site that help users find the best deals around the world. We aggregate millions of products from stores worldwide so users can compare prices, product features, and shipping options on products they wish to buy.


How do I use Whre.com to search for products?

If you have a product in mind, simply type the keyword in the search bar, and a list of product results will be presented. You can further narrow down the results with various filters such as: price, brands, features, etc.
Or by browsing the products in our recommendations and departments sections. These recommendations are powered by Artificial Intelligent (AI) engine to make suggestions based on market popularity, sales data, item location, etc.


Do I purchase products directly from Whre.com?

No, we do not actually sell any physical products. Our purpose is to collect product information from merchants around the world, and structure them in an clean and accessible format on our website for you to use. With the actual order, please visit the merchant’s site to complete the transaction.


The merchant does not ship to my location, what should I do?

Don’t worry, we started Whre.com to specifically tackle this problem. There are 2 options you can take in this situation:

  1. Use a third party shipping consolidator (Do-It-Yourself) There are many logistic companies (a.k.a. shipping consolidators) that can provide local mailing address for buyers. They will coordinate the international shipping from their warehouse to the buyer’s final address. Some known names in this industry include: Borderlinx, Parcel2Go, Borderfree, and MyUS.
    If you find it too time consuming and hassle to set up an account with them, you can use our value added Global Checkout service alternatively.
  2. Whre.com’s Global Checkout service (Do-For-You)* Is our concierge service, where we will take care of the whole purchasing process for you from start to finish. Simply provide us with the information below and we will handle the rest:
    • Merchant’s product link (If Whre.com’s product page link is provide, we will use the lowest priced merchant to place the order)
    • Buyer’s full shipping address (Including contact name & number)
    • Combine shipping? (Let us know in advance if you are purchasing multiple items from multiple merchants to consolidate into one shipment; or we will assume the item is ready to ship upon arrival to our facility)

With the above information, we will get back to you with a final quotation and confirmation to proceed with the order.
Visit the following link for more information regarding International Shipping.
*(Update Nov 2017) An automated Global Checkout process is being built to further streamline the process. Please stay tune on the launch of this new function.


Is there any hidden charges to use our service? How does Whre.com make money?

No, Whre.com is completely free for buyers to use with no hidden charges, so go ahead and use our site with confidence. Our source of revenue comes from merchant affiliate networks. From these merchants, we ask for a small commission when users complete an order through traffic redirected from our site. We insist to not host advertisement banners or pop-ups to keep this an ad-free environment for our users.


Does this mean the affiliated merchants will rank higher?

No, we do not rank the affiliated merchants higher. We are proud to say we are an unbiased platform where we always show the best deals at the top regardless they are affiliated or unaffiliated merchants. In fact, our crawling technology grabs product info directly from the merchant’s site instead of via their data feeds to eliminate any hidden agenda from merchants.


Why are there price discrepancies showing on Whre.com versus the merchant’s website?

Since we have millions of product data to refresh each day, it is possible information will have delays before going live. To minimize this issue, our price API is specially architected to instantly update the prices when that product is being selected; meaning the price you see in Merchants and Offers section will always be the most up-to-date prices. However, we always advise you to use merchant’s page as the most accurate source of information. Whre.com is responsible and will not compensate on any price discrepancies.


How is Whre.com different from other price comparison websites?

Whre.com has the most extensive store and product selection globally, so you can shop “that product” not available from your local retailers, or take advantage of region-specific deal events like Black Friday, Boxing Day, or Single’s Day (Nov. 11). With Whre.com, you can literally shop the world on your mobile device or computer.


Where do I report bugs, broken links, and other technical problems?

Please let us know the issue in the Contact Us page or directly email us. We are dedicated to crawl and update millions of product data each day in order to provide our users with the widest selection of products. Maintaining database this size is not an easy work, so we ask for your understanding for issues such as broken links, wrong images, or price discrepancies, and bear with us while we fix these problems.




We help shoppers to find popular products from the world and best offers / discounts. We can support buyers in completing oversea transactions including price comparison, cross border shipping & logistics, tax estimation / handing, product description translation. We support buyers from Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Brazil, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Maldives, Malta, Mexico, Monaco, Morocco, Nepal, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Vietnam
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